Online Consumer Awareness

Tips for Keeping your Personal Identifiable Information Safe and Secure.

Password Safety Online
At Commonwealth National Bank, we strive to keep your personal information safe and secure but we need your help.  Please do not share your online access credentials with anyone.  Commonwealth National Bank will never call you; nor send you an email requesting your online banking credentials.

Social Engineering
Criminals are wise and use many techniques in order to gain access to your personal data. 
Social Engineering, in the context of information security, is a method used to build a trust relationship with the intent to deceive you and coerce you into giving confidential details related to your account or personal identifiable information.  This information may include your birthday, social security number, address and other types of personal information.  Criminals will often impersonate bank employees or other officials in order to gain your trust, obtain personal information, and then use your information for illegal purposes. 

Safe Social Networking
Social networking is commonplace and many see this as a method to keep in contact with friends, family, and reunite with lost connections. Social networking can be a breeding ground to capture your information.  Hackers see this as the perfect opportunity to gain confidential and sensitive information on a potential fraud victim.  When using social networking sites, please do not disclose personal information about yourself to anyone.  Savvy hackers can troll the internet for information about you and piece together enough information to do harm.  One rule that can keep you safe while social networking online is to think of it in this manner: if you don’t want the information to appear on a billboard, don’t post it online!

Avoiding Malware, Trojans, and Spyware
Malware, Trojans, and Spyware are types of malicious software that is used to divert your computer’s resources creating vulnerabilities for a coordinated attack on other systems. These imbedded programs use your computer resources to aid in gaining access to an unauthorized system, and/or obtaining information illegally.  To keep your computer safe and secure, please make sure you have Anti-Virus software installed on your computer, which should be kept current with the most recent updates.

Fraudulent Email
Avoid replying or participating in chain letters, and be extremely cautious of offers that insist that you have won the lottery or other bogus awards.  Fraudulent emails are becoming more difficult to identify. Please be observant of the sender’s email address and the format of the email.  If you question whether an email is authentic, please call the sender to verify if the email was really sent from a trusted source before sending or replying to an email with any personally identifiable information.

Phishing and Email Scams
Phishing is an attempt to defraud consumers in an online setting whereby a criminal will pose as a legitimate company or individual for the purpose of coercing personal and confidential information from you.  An email stating that you are the lucky winner of a drawing, lottery, or anything similar should be cause for concern and extreme caution.  Additionally, receiving an email stating a friend is stranded somewhere and needs funds immediately, with instructions on how to send those funds might not seem illegitimate; however, all of the above are recent scams and phishing attempts that hackers use to gain access to your personal information.

Mobile Device Security
Many people don’t realize that a smart phone has similar functionality as a laptop and/or desktop computer system, which is why it is important to have encryption and anti-virus protection software on your mobile devices to ensure that your data is not compromised while using these devices.  It is also a good practice to setup a confidential pass code for your Mobile devices.  This pass code should be changed at least 3 times a year.  Also watch out for incidental access of your mobile device by that can be caused by leaving your mobile device unattended and unlocked.  This is the perfect situation for criminals to gain access to your personal information and use that information for inappropriate means.

Commonwealth National Bank logo